Shipping policy

Order Processing and Shipping

Uptown Chic Boutique accepts Sezzle, PayPal, Visa, MasterCard, Discover, and American Express. Be sure to include your correct billing and shipping addresses at checkout.

If we discover that an item you ordered is out of stock, we will fulfill the remaining items from your order, and you will receive an email confirming the items in your order that were processed. If all of the items on your order are out of stock then your order will be cancelled, and your credit card charge will be voided. A notification email will be sent to you explaining the reason for cancellation.

Shipping and Store Pickups

Shipping is a flat rate of $6.00. All orders over $75 ship for free!

We use USPS for shipping in most cases. We may also use UPS or FedEx. Delivery times depend on the distance the package must travel and other factors.

Please allow 3-5 business days for processing, including store pickups. You will receive an email with shipping information when your package has been shipped, or indicating when your package is available for pickup for in-store pickups.

Returns

We're so sorry things didn't work out! We want you to be completely satisfied with your items. We accept online returns within 14 DAYS of you receiving your package. If for any reason you are not happy with your order, please let us know so we can make it right! Please read our return policy carefully. All returns will be for store credit only. No Cash/Credit Refunds.

All return packages must be returned within 14 days of you receiving your package. Christmas exchanges begin on November 1st. Any items purchased after November 1st may be returned within 14 days after Christmas Day.
Please allow 48 hours for your return to be processed upon the arrival of your package.
Refunds will be issued in the form of store credit which can be used online or in stores.
You will receive a confirmation email notifying you that your return has been processed, and the amount of credit that has been applied to your account.
Shipping is non-refundable, unless we have made a shipping error.
Return shipping is the responsibility of the customer.
Exchanges can be made for any item in our stores.
Clearance or Sale items are Final Sale.

Returns will not be accepted if:

It has been more than 14 days since you received your package
Original tags are not attached
Your purchase was a clearance item
Items you ordered are not in their original condition (unwashed, unworn, and smoke-free condition)

If you have any questions regarding your order, you may call us at 662-416-2884 or send us an email at uptownchic38829@gmail.com